This incident has been resolved. Thanks for your patience!
Posted Aug 08, 2018 - 16:04 EDT
Our customer service platform (Zendesk) is experiencing connectivity and infrastructure issues, which affect access to the Knowledge Center, Ticket system and Chat. Connectivity to the Classcraft platform and website *is not affected*. We'll keep you posted as things progress!
Posted Aug 08, 2018 - 12:22 EDT
This incident affected: Classcraft Chat and Tickets and Classcraft Knowledge Center.